Since 1980, Image IV Systems has provided innovative and practical solutions for document creation, production and distribution to customers of all sizes and industries. We offer a full line of digital printers, copiers, facsimiles and related software applications from two highly-respected manufacturers: Konica-Minolta and Muratec. We're proud to be an authorized reseller for both companies.
 

Obviously we aren't the only company selling document solutions – it's a viciously competitive world out there! So why should you choose Image IV instead of someone else? We're glad you asked! Besides taking a look around our web site to familiarize yourself with the character of our company, please read on about how we are committed to pleasing our customers:
 

Like that melody that keeps playing in your head, we want to be the first ones you think about whenever a document-related need arises. That means we have to make it as easy as possible for you to do business with us – to the point where you're pleased enough to recommend us to all your friends and associates. Word of mouth is the most powerful influence on others. Wouldn't you rather make a purchase based on the recommendation of someone you know and trust, rather than listening to a bunch of hype from some salesperson you've never met before, or reading advertisements that trumpet the virtues of a company or product? Naturally you won't get the real scoop from such biased sources. If we please you, your referral is more valuable than anything we say on our behalf!

Here are some things we do in order to gain that trust from you:
 

Consumer publications have consistently ranked Konica-Minolta and Muratec on the high end of the performance and reliability scale. One of our knowledgeable sales reps can tell you more. If you'd prefer some privacy as you evaluate these products, please take a look at the information on this site, or contact us by phone (800-473-5424) or e-mail or go to our feedback page and request literature. We have confidence in the brands we carry.
 

Document-handling products and services aren't cheap. A product not only has to be of high quality, but the technology it possesses must effectively and efficiently handle the tasks you need done; otherwise you're wasting your money and time. Our goal is to provide you with a thorough and accurate evaluation of your document processing needs, our solution to those needs, and a competitive estimate of the total costs involved in meeting those needs. We don't lowball a price to get you hooked and then hit you with exorbitant service and supply charges down the road. With Image IV, we let you know exactly what you are getting, and what it is going to cost over the life of the equipment. No surprises, no hidden charges! You get from us an accurate invoice that you can understand.
 

We don't just sell you a box and then forget your name. The cost of acquiring a customer is significant and we want to keep you happy so that, as we said above, you will think of us first whenever a document need or issue arises. That means the wholehearted effort we put into making a sale doesn't evaporate after the sale. We figure you're going to talk about us anyway, so it might as well be favorable talk, right? Here are some things we do to cultivate a positive relationship with our customers:
 

Visit our offices and you will see people who sincerely take pride in their work, and have a genuine desire to please our customers and each other. If you treat your employees well, it rubs off and they in turn treat the customers well! Image IV operates with a minimum of bureaucracy and red tape; employees are both encouraged and empowered to make decisions. That means you don't have to waste your time listening to responses like, I don't know, or I'll have to check with my supervisor but she isn't in right now. What you will hear is more like: Sure, I can help you with that!

Our people are accessible and responsive. When you call Image IV during normal business hours, a real, live, friendly receptionist greets you! No voice mail, no irritatingly long menus to squirm through. If the person to whom your call is directed is not immediately available, you have the option of leaving a voice message, a written message, or speaking with someone else who may be in a position to assist.

Would you watch a television show called The Digital Doctors? Maybe, until you found out it was about life at Image IV Systems. Document technology isn't a 'turn on' for most folks. While document-handling advancements lack the glamour of what comes out of the Silicon Valley, constant innovations are being made to make your office life easier and more productive. Our job is to stay abreast of technology in terms of how it enhances our customers. Maybe not today, but when you're ready to investigate, or when you have questions, we'll be ready to accommodate you!
 

Naturally we're going to say good stuff about ourselves. The proof is in the action, though. We invite you to allow us the opportunity to demonstrate the truth of everything we say, because we want that relationship with you! And we would appreciate your good words as referrals. Let us show you!
 

We strive to make every day a good day and every customer contact a positive one. If we aren't up to par, we want to hear about it so that we can improve the situation. Please help us by giving us your comments via this web site, or contact us. We will do whatever we have to do to make it right.
 

We invite you to browse our web site and find out more about us, and see the customer convenience services that are available on our site as well. Please feel free to contact us for more information! Soon you'll be able to complete a survey about our site (and be entered in a drawing to win a prize for your response), and/or sign up for our newsletter that will be periodically e-mailed to our valued customers.