ImageIV_Privacy_Policy

 

WEBSITE PRIVACY

Image IV is strongly committed to protecting the privacy of your personal information.  The policies below are applicable to the imageiv.com website (“Website”) produced and maintained by Image IV Systems, Inc. (collectively “Image IV” or “we”, “us”, or “our”). We have established this privacy policy (“Privacy Policy”) to let you know the kinds of personal information we may gather during your visit to the Website, why we gather your information, what we use your personal information for, when we might disclose your personal information, and how you can manage your personal information.
By visiting our Website, you are accepting the practices described in our Privacy Policy.  If you do not agree to the terms of this Privacy Policy, please do not use the Website.  We reserve the right to modify or amend the terms of our Privacy Policy from time to time without notice. Your continued use of our Website following the posting of changes to these terms will mean you accept those changes.  If we intend to apply the modifications or amendments to this Privacy Policy retroactively, we will provide you with notice of the modifications or amendments.
If you have any questions about this Privacy Policy or don’t see your concerns addressed here, you should contact us by email at info@imageiv.com.

What Information About Me Is Collected and Stored?
Image IV adheres to the highest standards of ethical practices in all of our operations and is dedicated to protecting the privacy of all visitors to our Website.  Our privacy policy is simple: Except as disclosed below, we don't sell, barter, give away, or rent your personal information to any company of Image IV.

Personal Information
We collect personally identifiable information from you when you submit any communications to us via our Website (“Submissions”).  If you submit Submissions or information, we collect identifiable information about you and your authorized users such as your name, email address and whatever other information you voluntarily supply via your Submission (“Personal Information”). We also collect and store information that you enter into this Website or that you provide to any of our representatives, or in conjunction with requests for more information.  Personal Information may also be collected if there are certain portions of the Website in which you specifically and knowingly provide such information Your personal information is never exposed on the website.

Anonymous Information
In addition, when you interact with the Website, our servers may keep an activity log that does not identify you individually (“Anonymous Information”). Generally, this information is collected through “traffic data”. We collect and store certain administrative and traffic information with each use of the service or Website including: source IP address, time of access, date of access, web page(s), software crash reports, type of browser used, session identification number, search terms, search results, access times and referring websites addresses.

Use of Cookies and Spyware
We never use or install spyware on your computer, nor do we use spyware to retrieve information from your computer.  Like many Websites, we use “cookies”, which are small text files that are stored on your computer or equipment when you visit certain online pages that record your preferences. We use cookies to track use of our Website. We may also use cookies to monitor traffic, improve the Website and make it easier and/or relevant for your use.  We may also use Flash cookies, Javascript and other techniques to fingerprint you and prevent automated scraping of information from the Website. You may occasionally get cookies from companies from Squarespace (the entity used for producing and hosting this Website) to monitor site traffic. We do not control these cookies, and these cookies are not subject to this cookie policy. You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but, if you prefer, you can usually modify your browser setting to decline cookies. For more information on cookies and how to disable them, you can consult the information provided by the Interactive Advertising Bureau at www.allaboutcookies.org.

How We Use Your Information?
We use the information we learn from you to help us personalize and continually improve your experience on the Website.  We may use the information to communicate with you about products, services, promotional offers, update our records and generally maintain your relationship with us.  We also use this information to enable third parties to carry out technical, logistical or other functions on our behalf. Except as disclosed in this Privacy Policy, we do not use or disclose information about your individual visits to our Website or your Personal Information collected online to any companies not affiliated with us.

Customer Service and Feedback
We may use your Personal Information to provide customer service, track your compliance with the Website’s rules and regulations, or for editorial and feedback purposes (to the extent that is explained when you provide the information).  In the event we plan to publicly post any of your Personal Information on a Website (as, for instance, a letter), we will request your permission to provide such posting.

Use of Anonymous Information
We use Anonymous Information to help us determine how people use parts of the Website and who our users are so we can improve our Website and ensure that it is as appealing as we can make it for as many people as possible.  We also use Anonymous Information to provide statistical "ratings" information in aggregated form to our partners and other third parties about how our users collectively use the Website. We may also use or share Anonymous Information (or other information, other than Personal Information) in any other manner that we deem appropriate or necessary.

Emergency Situations
We may also use or disclose Personal Information if required to do so by law or in the good-faith belief that such action is necessary to (a) conform to applicable law or comply with legal process served on us or the Website; (b) protect and defend our rights or property, the Website or our users, and (c) act under emergency circumstances to protect the our personal safety or the personal safety of our affiliates, agents, the users of the Website, or the public.

What Steps Are Taken To Keep Personal Information Secure?
The importance of security for all Personal Information associated with you is of utmost concern to us. We exercise great care in providing secure transmission of your information from your PC to our servers.  Personal Information collected by our Website is stored in secure operating environments that are not available to the public.  While we try our best to safeguard your Personal Information once we receive it, no transmission of data over the Internet or any other public network can be guaranteed to be 100% secure.

What Happens When I Link To or From Another Web Site?
The Website may contain links to other websites operated by third parties, such as the manufacturers whose products we sell. Please be advised that the practices described in this Privacy Policy for Image IV do not apply to information gathered through these other web sites. These other sites may also send their own cookies to you, collect your data or solicit your Personal Information.  Always be aware of where you end up. We are not responsible for the actions and privacy policies of third parties and other websites.  We encourage you to be aware of when you leave this Website and read the privacy policies of each and every website that you visit.

Governing Law/Assignment
The Website is published in the United States of America. We make every effort to protect the Personal Information of all users of the Website. We attempt to comply with local data protection and consumer rights laws to the extent they may apply to the Image IV services.  If you are uncertain whether this privacy policy conflicts with the applicable local privacy laws where you are located, you should not submit your Personal Information to Image IV.


COMPANY PRIVACY

The information obtained by us through means other than the Website during the course of normal business operations is also held in strictest confidence.
Under no circumstances do we sell or otherwise disseminate your personal information to third parties. Your personal information is retained by us to the extent required for properly documenting your transactions with us and is maintained in digital form on our secured servers and/or in files with access granted only to relevant personnel who may need that information in order to perform their assigned business functions within Image IV. 

We may also use or disclose Personal Information if required to do so by law or in the good-faith belief that such action is necessary to (a) conform to applicable law or comply with legal process served on us or the Website; (b) protect and defend our rights or property, the Website or our users, and (c) act under emergency circumstances to protect the our personal safety or the personal safety of our affiliates, agents, the users of the Website, or the public.

Credit card information: Unless you request us to keep your credit card information on file for recurring use, e.g., monthly payment of your service agreement invoice thereby, we do not retain any card information in our files or servers.  If you do request we keep your card information on file for recurring charges, it is maintained in our servers in encrypted form, available only to personnel authorized to handle the billing of such charges and their direct supervisors. 

These privacy policies were last updated January 5, 2015.