RELIABLE • EFFICIENT • PRODUCTIVE
Support
Place a Service Call
Request service under your maintenance contract with us
Image IV is proud to announce our designation by Konica Minolta as an official Pro-Tech dealer for ten consecutive years. Less than 10% of dealers receive this award for service excellence!
Need service for your equipment under contract with us?
Click the box below, fill out the form, click submit to send it to us. We’ll be dispatching help quickly!
OR
If you prefer, you can call us (818) 841-1083 for maintenance. Please have your equipment I.D. number ready.
Service Request(Form)
Order Contract Supplies
Order supplies under your maintenance contract with us
Need supplies under your contract with us?
Fill out the form, then click submit to send it to us. Your supplies will be on their way soon!
OR
Give us a call: 818.841.0756 and follow the voice prompts. Please have your equipment I.D. number and current meter reading ready.
Contract Supply Request
Meter Readings
Enter meter readings for your device(s) here
Enter your meter reading(s) by clicking the box below, filling out the form, then click submit to send it to us.
Meter Readings Request
Environmental Responsibility
Keeping our environment precious for the precious who will inherit it
Image IV is actively engaged in promoting sustainable programs to preserve our environment, both within our own company and partnering with the manufacturers whose equipment we are authorized to sell.
Our manufacturers practice responsible environmental stewardship in the design of their equipment and by providing collection and recycling programs for their toner cartridges.
Image IV is happy to work with all of our customers to implement these programs within their offices.
If you would like more information,
Feel free to contact us with any questions and to let us help you get started.
Recycling Inquiry
Print Drivers & Info
Need a manual or driver for one of our authorized brands? We have provided resources for you below.
Toshiba branded devices can use this resource;
Toshiba Drivers and User Guides
Here is a resource for Brother Manufactured equipment;
TeamViewer
Remote diagnostics and repairs
You can download the appropriate program by clicking the link below, as directed by our support staff:
Windows
MAC
Meeting
E-Info Web Access
Using this service, you can view and manage equipment/item and serviceable items online via the e-info web page. Depending upon your company’s business needs and the access rights assigned to your e-info login by your administrator, you may be able to use e-info to do any of the following:
Use E-Info for:
- Obtain pertinent account information
- View service information
- View equipment/item information
- Place service calls online
- View meter information
- Input meter readings
- Place orders online
- View order information
- Manage user accounts online
Links: